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Making Presentations: The
ability to make presentations that are informative, interesting and
persuasive
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Conflict and Creativity
Management: The ability to manage conflict as a positive resource
to enable the organization to get the most out of its diverse resources
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Performance Coaching: The
ability of managers to help their employees take on increasing
responsibility and enhance their value to the organization
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Strategic Planning: The
ability to develop strategic plans for departments and/or organizations that
are challenging, achievable and profitable
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Quality-focused improvement processes:
The ability of continuous improvement teams to use a process and tools for
measurable improvement of products and processes
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Achieving Results: The
ability of professionals and others to do more with less, and maintain a
strong focus on customer relationships along the way
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Managing Problems and Decisions: The
ability to verify root causes of problems, make sound
decisions/recommendations, effectively implement solutions/ideas and analyze
complex issues
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Applied Strategic Thinking:
The ability to apply strategic thinking to tasks, decisions, issues and
relationships
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Profit and Cash: The ability to develop business
knowledge to increase understanding of the financial objectives of the
organization and how best to contribute to them
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Managing Difficult
Interactions: How to have difficult conversations that allow you
and the other person to walk away feeling satisfied
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Motivating Employees to Do Their
Best: How to build a team of employees that works toward a common
mission, and think things through and communicate with each other
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Boxes with Doors: Leveraging
diversity to achieve productive organization outcomes
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Stress Management: How to
identify and manage stressful situations in a way that increases
productivity and reduces personal discomfort
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Conflict Resolution:
Learn how to effectively address conflicts with team members, clients and
peers
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High Performance Negotiation:
Learn how to increase confidence in, and ability to constructively as well
as productively negotiate in a variety of business matters
