Managing Problems & Decisions
organization is faced with issues and barriers to effectiveness.
These problems come in many shapes and sizes, from process breakdowns and
machine malfunction to sales under-performance and employee competency issues.
reality is that every organization faces such problems.
What separates the best from the rest is the ability to quickly analyze
the problems and implement workable solutions. Successful people and
organizations waste little time on fixes that backfire or solutions that are
dead on arrival.
the most successful companies, everyone is involved in problem solving, solution
development and implementation at some level.
These organizations make a point to equip all employees with the tools
needed to address issues correctly, to identify the root cause of problems, and
to develop solutions that are sustainable.
workshop is designed to provide you with those tools. You will follow a
step-by-step process for quickly analyzing complex issues, moving to the root
cause of problems, and defining solutions that can be implemented and supported
by your organization.
To develop the ability to verify root causes of
problems, make sound decisions/recommendations, effectively implement
solutions/ideas and analyze complex issues.
- To review a process and tools for solving problems,
developing/implementing solutions and analyzing issues
- Apply the tools to sample situations
- Plan for continuing use of the process
- Root Cause Analysis
- Data Collection/Management
- Decision Making
- Stakeholder Management
- Project Decision Summary
- Planning Tools
- Risk Management
- Progress Summary
- Complex Issue Analysis
- Issues Tracking
Population: Those responsible for
ensuring the root cause of problems have been verified, and that solutions
are clear, attainable and value-added, and that implementation of those
solutions goes smoothly.
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