Advanced Customer Service
More and more, products and professional services are
being viewed as commodities. Whatever
it is that you provide to your customers, your competition can (or will soon)
provide the same thing. What separates
the players is customer service. Industry leaders create a competitive advantage by providing excellent
customer service because it contributes substantially to customer loyalty.
Getting everyone in the organization to “live and
breathe” service excellence is a key goal for service leaders in every
industry. This workshop is designed to help you to achieve this important goal.
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