What We Do
Through highly targeted consulting and training, we help our clients
achieve performance improvement that’s both measurable and sustainable.
Ensuring Return on Investment (ROI)
Cambridge Consulting is not new in the field of performance improvement and
measurable ROI. Working with our partners across the globe, our record in
assisting large and small enterprises goes back many years. A few examples:
2013- 2015: We are helping a
Fortune 50 company to improve project performance by providing basic and
advanced project management performance development to their professionals
around the world, using a customized version of our PM Best Practices workshop
along with related and advanced topics.
2008-2011: We helped a global
advertising agency to substantially increase their profit margins (by a factor
of six) and client satisfaction through the targeted and measured use of
Cambridge Consulting project management techniques
1998-2002: We helped a global
financial services organization substantially improve client satisfaction
through targeted application of our client service excellence content.
1991-1993: We helped a global
manufacturing conglomerate to save millions of dollars on non-capital quality
improvement across 90+ plants throughout North America with the use of
Cambridge Quality Improvement techniques.
1986-1988: We helped a major U.S.
automobile manufacturer to increase productivity by 30% while, at the same
time, reducing overtime by 50% with the use of Cambridge resources and
Sample Workshops and Support
Offerings that Support Performance Development and Continuous Improvement
Sample Performance Development
Below are descriptions of some of our workshops that could add
value for your professionals. They are all one- or two-day workshops that can
also be delivered in streamlined webinar versions (2 hours long), and include:
Project Management Best
Practices (1-2 days): The eight keys to ensuring project success.
Project Productivity Killers
(2 days): How to Get Them Before They Get You- Dealing with the productivity
issues that cost your professionals over six weeks per year
Management (1-2 days): Using relationship management to create a
competitive advantage for you and your organization.
Managing Virtual/Global Teams
(1 day): Driving maximum performance when teams are separated by time, space
Effective Communication (1
day): How the Performance Leaders Get Things Done
Time Management for
Professionals (1 day): Getting more done with less stress
Power Meetings (1/2 day):
Increase effectiveness while reducing meeting time by 25%.
Integrative Thinking (1
day): To help those responsible for making recommendations and decisions to
account for all of the non-operational factors that impact success.
Intelligent Risk Taking (1
day): To help professionals at all levels to assess, take and support
calculated risks when they can generate a significant improvement to the
Managing Problems and Decisions
(1-2 days): Application of critical thinking to problems, solutions, decisions
Blueprint for Project Success
(1-2 days): 10 Keys to Creating a Best-in-Class Project Organization
Portfolio Management (1
day): Managing the essential link between strategy and projects.
Whether used off-the-shelf or tailored to meet your exact
requirements, our workshops and support services are designed to promote skill
development that is repeatable, measurable and sustainable. All of our workshops
utilize demonstration, practice and application to real-world issues. This helps
to assure that skills can be applied back on the job.
Continuous Improvement Support Services
Cambridge Consulting offers much more than just training. We
help our clients to assure that the right skills are developed and used to help
in making the organization more effective and profitable. Below are just a few
of the services we have used to help clients achieve measurable improvement.
1. Process Improvement/Development Methodology
This service is designed to:
Make targeted processes more customer-focused, effective and
Acquire the capabilities and resources to address additional
processes using in-house resources.
Target Processes: Any processes within an organization
that are not performing as expected, or those that need to be enhanced in
response to changing conditions.
Timing: Approximately five weeks from initial preparation
to delivery of future state process documentation
2. Project Management Diagnostic Assessment
The PMDA supports the need to address a variety of issues
impacting project performance within your organization. The project management
Diagnostic Assessment can be used to:.
Generate organization-wide data that validates specific PM
improvement needs so that it would be clear to senior managers and others what
the issues are along with approaches for addressing them.
Generate baseline performance data that can be used to measure
the impact of performance improvement efforts currently being developed or
Promote organization-wide involvement in the improvement
initiative. By collecting and reporting on input from project managers,
directors and other key stakeholders, there is an increased likelihood that
they will buy into and support efforts to resolve the performance issues.
Recommended Assessment Target: Any project management
approach (formal or informal) within an organization that is not performing as
expected, or that need to be enhanced in response to changing conditions.
Timing: Approximately 3-5 weeks from initial preparation
to delivery of detailed report and recommendations
3. Project Management Methodology Development
“When you need a process and don’t have one, you pay for it
without getting it”. In many organizations, the price for the absence of a
high-performance project management methodology is significant in terms of the
time and expense associated with rework, missed deadlines, client
The purpose of this tailored one-day working session is to:
Develop an organization-specific Project Management
methodology (including the process and supporting documentation) that reflects
your project portfolio characteristics and needs
Develop a field test plan to assess the efficacy of the
methodology and ensure continuous improvement
Identify and capture ideas for ensuring organization-wide
buy-in and commitment
Identify and document next steps for methodology
Recommended Target: Any organization with a PM
Methodology that is underperforming
Timing: Approximately four weeks from initial preparation
to delivery of project methodology documentation.