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Attend a Live Interactive Webinar and …Earn 2 PDUs!
Client/Project Relationship Management:
The Other Half of Project Success
Seats are Limited!
Register now In just two hours, you will review techniques, tips and approaches that will help you:
Understand and manage the two key components that drive project success and project client satisfaction Improve your professional relationships by managing the six things that EVERY project stakeholder notices Interact and collaborate more effectively with peers, executives and other stakeholders Understand and apply the keys to getting support and commitment from executivesIn this fast-paced, interactive two-hour webinar, you will review techniques and approaches that will help you to dramatically increase the likelihood of project success - by reducing many of the human interaction problems that cause missed deadlines, rework and unnecessary stress. Schedule Details:
June 8, 2012Time: 11 AM - 1 PM EDT
Past Participant Comments: “The session was excellent!! Our people regularly use the course materials on the job. This is now mandatory training for all client facing professionals.”
- COO, IT Professional Services Organization
“Great direction for cultivating client relationships. Excellent workshop. Engaging instruction.”
- Oracle Installation Project Manager
“I thought the workshop was great! It far exceeded my expectations.”
- Information Systems Project Manager
How You Will Benefit: During the webinar, you will develop a personal application plan to:
The two critical components of project relationship success
How to keep key stakeholders engaged and supportive throughout the project
The most common relationship mistake, and how to avoid it
How to say “NO” without damaging the relationship
How to work with the most difficult stakeholders
How to ensure positive stakeholder relationships during project initiation, planning, implementation and closeout
Key Take-Away: You will have the opportunity to develop an individual application plan that addresses your specific relationship needs and priorities.
Seats are Limited!
Register now
Webinar Outline:
Understand and manage the four dimensions of the stakeholder relationship.
Manage both stakeholder expectations and perception.
Work effectively with different types of behaviors.
Effectively address difficult situations.
Say “no” without alienating key stakeholders.
Build a specific plan for key relationships.
Ensure that the needs of key stakeholders are addressed when designing and recommending solutions.
Determine how stakeholder concerns can be addressed.
Apply control, influence and adherence in relationships with clients and others.
Seats are Limited!
Register nowLarger Groups: Do you have a group in your organization that will benefit from this topic? In-house webinars & workshops are available. Call us at 800-621-6202 for details.
If you have questions about this webinar or other services offered by Cambridge Consulting, please give us a call at 401-782-9222, or visit our web site at www.cambridgeconsult.com
Sincerely,
Cyndi Lagasse
Cambridge Consulting, Inc.
401-782-9222We reserve the right to reschedule or cancel webinars due to unforeseen circumstances. We are not responsible for problems stemming from registrants' organization's hardware or telecommunications services.
Unauthorized recording and/or distribution of webinars is strictly prohibited.This advertisement is sent by:
Cambridge Consulting, Inc.
24 Salt Pond Rd., G-5
Wakefield, RI 02879
June 8, 2012
Time: 11 AM EDT
Length: 2 hours
Format: Webinar
Special Price: $95 per person
(In-house webinars & workshops also available)
Presenter Biography:
Dave Po-Chedley, PMP
Dave Po-Chedley has been actively involved in project management for over 30 years. During this time, he has worked on and managed projects, and helped others to manage projects effectively through consulting and training. He is a Principal at Cambridge Consulting, a firm dedicated to enhancing project effectiveness for clients around the world.
Thousands of people from organizations in North America, Europe, Asia, Africa, Australia and South America have benefited from workshops and consulting services provided by Mr. Po-Chedley. They include General Dynamics, The U.S. Navy, MITRE Corporation, Johnson & Johnson, Boeing, General Motors, US Airways, IBM, Motorola, OppenheimerFunds, AT&T, the U.S. Department of Education, United Airlines and General Electric.
In his work at Cambridge Consulting, Dave has worked with in virtually every industry to support their project performance development efforts in the following areas:
- Project management process development
- Project governance protocols and workshops
- Project environment assessments
- Project audits and diagnostics
- Systemic issue resolution efforts
- Working with intact project teams to define, plan and implement projects
- Training (e.g., Project Management Fundamentals, Client Relationship Management, etc.)
Dave is certified as a Project Management Professional (PMP) by PMI® (The Project Management Institute). He is also an adjunct faculty member for the PMI SeminarsWorld program. He has delivered numerous presentations at PMI international, regional and local conferences.
Dave has written several books that have been used to support client workshops and consulting services. Topics include Project Management, e-Projects, Coaching, Customer Service, Managing Problems/Decisions, Quality Improvement, Achieving Results and Leadership.
His most recent book, Client Relationship Management (published by HRD Press, 2001) is included in the Project Client Relationship Management workshop delivered as part of the PMI SeminarsWorld Program.