Conflict and Creativity Management


A key element of the interaction process is your ability to manage differences.  During any undertaking, it is inevitable that differences and conflict will surface between stakeholders.  In most cases, understanding the various styles used for managing differences and conflict will help you to exert positive influence without alienating the client and/or team members.  More important, if the conflict is channeled properly, it will create opportunities for truly creative solutions to emerge.

This workshop is designed to help individuals and teams to manage conflict in a way that facilitates the emergence of productive creativity and profitable solutions.

 

Purpose:  To enhance participant ability to manage conflict as a positive resource within the organization.

Key Topics:

• Role of conflict in business

• Conflict Management styles

• Technique practice and evaluation

• Barriers to creativity and conflict management

Duration:  One Day

Target Population:  Anyone in the organization who interacts with others as a regular part of their work.