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ASK-THEM:  Find Out the Answers - Now!

What if you had a way to ask for input from your people, even if there are hundreds or thousands of them, and be able to make sense of all their answers the very next day?  Now it is both possible and affordable.

ASK-THEM is a tool that allows you to ask any open-ended question of your workforce and make sense of the hundreds or thousands of rich, insightful responses and explanations as quickly as the next day.

What is ASK-THEM?

A tool to quickly make sense of employee free-form input

ASK-THEM is a tool that allows you to ask any open-ended question of your workforce and make sense of the hundreds or thousands of rich, insightful responses and explanations as quickly as the next day.

ASK-THEM was built to address issues within businesses today.

• Business leaders need to understand their current situation and take action.

• 83% of management believes communication within their organization is not very effective

• 62% of employees believe their leadership does not listen

• Almost all executives, managers and employees prefer feedback from open-ended questions rather than multiple choice survey questions

• When open-ended questions have been used in the past, most organizations use them only as supporting documentation due to the complexity, time and effort to analyze the responses

ASK-THEM lets you tap into your employee's knowledge on an as needed basis.  And it doesn't matter whether you have a thousand or a hundred thousand employees.

ASK-THEM gives you unfiltered, but well organized input within 24 hours at an affordable cost.

No other tool can make sense of free-form employee responses in that short a time.  It's fast, fast enough to make a difference.

If you have a question, ASK-THEM!

When Do You Use ASK-THEM?

When you need to know the real answers

ASK-THEM can be used anytime you need a quick response from your workforce.  ASK-THEM makes sense of rich feedback of responses to open-ended questions in an extremely quick timeframe.

In today's business world, when you need an answer, you don't need it in two weeks or a month, you need it now.  Your competition won't wait.

ASK-THEM handles thousands of responses as quickly as making sense of a few responses.  In the past, most organizations didn't even attempt to interpret their open-ended responses because of the complexity, time and cost involved.

ASK-THEM is effective with questions posed to your workforce concerning their work and other people in the organization.  It is not as effective with questions specific to external people or organizations (customers, suppliers, vendors, etc.), product features or other concerns outside of the workplace.

It is most valuable with large numbers of detailed responses (greater than 50) since you can usually make sense of a few comments but it becomes increasingly more difficult, if not impossible, to consistently sort hundreds or thousands of responses.

What You Get With ASK-THEM?

Streamlined summary and every classified, free-form response

ASK-THEM allows you to set-up and ask an open-ended question of your workforce.  It then takes care of collecting and analyzing all free-form responses.

After the responses to your question are collected and analyzed, ASK-THEM sends you a summary e-mail containing:

• Most significant themes in the responses

• Representative comments

• Attached spreadsheet of all categorized responses

ASK-THEM Benefits and Features

Actionable, Fast, Simple, Insightful, Affordable.....

Sample Questions For Use With ASK-THEM

ASK-THEM is effective with questions posed to your workforce concerning their work and other people in the organization.

Listed below are a number of questions which you many consider starting with.  You may use them as they are or modify them to better fit your needs.

Productivity

• How can we increase our throughput?

• How can we be more productive?

• What is preventing us from achieving higher levels of productivity?

• What are the bottlenecks in our process?

Cost Reduction

• Where can we cut costs?

• Where can we remove wasted effort in our processes?

• What steps in our processes do not add value to the customer?

• Where do you believe we can save money?

• In which areas do you believe costs are unusually high?

• What would you do to cut costs in your area?

Morale

• What is it about our organization that makes you want to come to work?

• What is it about our organization that makes you not want to come to work?

• What do you like about work?

• What do you not like about work?

Message to Management

• What would you like executive management to know about work?

• If you were president of our organization what would you change?

• If you were the CEO, what would you change?

Quality

• How can we improve quality without increasing costs?

• What's the single greatest barrier to achieving world class quality?

• Why would the people around you want to join a union?

• Why would the people around you not want to join a union?

Diversity

• What can we do to attract and hire a more diverse workforce?

• What can we do to increase the diversity in our people?

Employee Turnover/Layoffs

• What is the biggest reason people want to leave the organization?

• What can we do to keep our best people from leaving the organization?

• What has been the worst effect of employees leaving the organization?

• What has been the worst effect of the recent layoffs?

• What changes are necessary now that the recent layoffs have occurred?

• What has been the worst effect of the recent reductions in force?

• What changes are necessary now that the recent reductions in force have occurred?

Merger/Acquisition

• What should we continue to do (not stop) as we bring the two organizations together?

• What practices should be stopped as we bring the two organizations together?

• What would you change as the two organizations are brought together?

• What has not been working well as the two organizations are being brought together?

General

• What makes work harder for you?

• What makes work easier for you?

• What is going right at work?

• What is going wrong at work?

What Is The Price of ASK-THEM

For the power of making sense of hundreds or thousands of free-form responses in near real-time, ASK-THEM offers an extremely cost-effective solution.

For as little as $1 per response you can get the answers to your questions.  When compared to paying a business analyst to consistently and accurately sort the responses, this price is significantly below what you would pay the analyst.  And there is no way the analyst could classify a high volume of responses in the same amount of time as ASK-THEM.  See the table below for pricing.

With ASK-THEM, you buy Response Packs which can be used with any number of questions.  Response Packs are like easy-to-use, pre-paid phone cards.

And so that you don't use it all up on one question, you can set a limit for how many responses you want to use for your question.  But don't worry that you might miss something, we'll capture the other responses, and you can get them at a later time if necessary.

When you set-up your question, you also specify how long you would like ASK-THEM to capture responses - 24, 48 or 72 hours.  You get your summary e-mail just minutes after the last response.